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To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and send you marketing communications (with your consent) via different channels, including but not limited to SMS, Email, WhatsApp, and Voice.”

Information We Collect
We may collect name, email address, phone number, address and identity details, donation transaction details (excluding card or UPI credentials), IP address, device information, cookies, analytics data, and approximate location.

How We Collect Information
Information is collected through website forms, website usage, cookies, analytics tools, phone calls, emails, WhatsApp messages, and offline registrations.

Purpose of Collecting Data
To provide NGO services, process donations, issue receipts, manage volunteers and beneficiaries, communication, campaigns with consent, and legal or security purposes.

Data Sharing
We do not sell or rent personal data. Data may be shared with Razorpay for payment processing, communication service providers, or government authorities when legally required.

Data Protection and Security
We use secure servers, limited access, and standard security practices to protect personal information. No online system is completely secure.

User Rights
Users may access, update, correct, or request deletion of their data and opt out of promotional communication.

Cookies Policy
Cookies are used to improve website functionality and analyze traffic. Users may disable cookies in browser settings.

Data Retention
Data is retained only as long as necessary to meet operational, legal, and regulatory requirements.

Legal Compliance
We comply with the Information Technology Act, 2000 (India) and other applicable laws.